Shopping for Flatware Sets

THE STUDIO WILLIAM WEBSITE ALLOWS YOU TO VIEW AND PURCHASE STUDIO WILLIAM FLATWARE SETS ONLINE. THERE IS A SEPARATE PRODUCT PAGE FOR EACH FLATWARE DESIGN, LISTING AVAILABLE FLATWARE SETS AND THE ADDITIONAL FLATWARE PIECES AVAILABLE IN EACH FLATWARE DESIGN. To View, Simply click on a picture of a Flatware Design.

MAIN MENU: "CLICK" SHOP ONLINE

SECONDARY MENU: WILL ALLOW YOU TO CHOOSE THE TYPE OF FLATWARE SET: MIRROR, SATIN, GOLDPLATE OR SILVERPLATE. WHEN YOU CLICK ON "SHOP ONLINE" IT WILL DEFAULT TO THE FIRST ITEM: "FLATWARE SETS MIRROR"

THIRD MENU: A LIST WITH "VIEW ALL" AND "PATTERN NAMES" EACH OF THE DIFFERENT FLATWARE DESIGNS IS LISTED BY NAME FOR CUSTOMERS WHO ALREADY KNOW THE NAME OF A FLATWARE DESIGN.

CONVEYOR BELT PRODUCT DISPLAY: CLICK ON THE RIGHT ARROW IN THE MIDDLE RIGHT OF THE PAGE, EACH CLICK WILL DELIVER FROM THE RIGHT A NEW FLATWARE SET INTO THE SCREEN. TO MOVE THE FLATWARE FASTER, CLICK FASTER. TO MAKE THE FLATWARE GO IN THE OPPOSITE DIRECTION CLICK THE LEFT ARROW ON THE OPPOSITE SIDE OF THE PAGE. CLICK ON A FLATWARE DESIGN TO OPEN THIS PRODUCT PAGE!

VIEW ALL: CLICK AT THE TOP OF THE THIRD MENU "VIEW ALL", ALL FLATWARE SETS AVAILABLE IN THIS CATEGORY WILL BE IN ONE PAGE. CLICK ON A FLATWARE DESIGN TO OPEN THIS PRODUCT PAGE!

PRODUCT PAGE: THIS IS A SEPARATE PAGE THAT OPENS SHOWING DETAILED INFORMATION ABOUT A FLATWARE RANGE. THIS CAN BE CLOSED AT ANY TIME BY CLICKING THE TOP RIGHT SIDE "X" BUTTON IN THE PAGE.

PRODUCT PAGE: THE MAIN PICTURE CAN BE CHANGED TO OTHER VIEWS BY CLICKING ON THE SMALL IMAGES NEAR THE TOP OF THE PAGE. THESE ALTERNATIVE VIEWS ALLOW YOU TO SEE THE FLATWARE DESIGN IN MUCH MORE DETAIL. USING THE SCROLL LOCATED BY THE RIGHT BROWN COLOURED MENU BAR, YOU CAN SCROLL DOWN THE PRODUCT PAGE TO VIEW FURTHER INFORMATION DOWN THE PAGE.

TO PURCHASE ITEMS: PURCHASING IS DONE VIA THE PRODUCT PAGES, SCROLL DOWN THE PAGE AND ENTER THE DESIRED QUANTITY INTO QUANTITY BOX ON THE RIGHT FOR EACH ITEM, THEN CLICK THE GREEN LILY PAD "ADD TO BASKET" BUTTON AT THE TOP RIGHT OF THE BROWN MENU BAR AND THE ITEMS ADDED WILL APPEAR IN THE SUMMARY ON THE RIGHT SIDE OF THE PAGE. TO CHANGE THE ITEMS ADDED TO YOUR BASKET, CLICK "VIEW BASKET" AND A NEW PAGE OPENS WITH A SUMMARY OF YOUR PURCHASE IS LISTED FOR REVIEW. FROM HERE YOU CAN DELETE ITEMS, UPDATE QUANTITIES AND GO BACK TO YOUR PREVIOUS PRODUCT PAGE BY CLICKING "CONTINUE SHOPPING".

PROCEEDING TO PAYMENT: CLICK "VIEW BASKET" AND A NEW PAGE OPENS WITH A SUMMARY OF YOUR PURCHASE IS LISTED FOR REVIEW. IF FREE SHIPPING IS AVAILABLE YOU CAN SEE IF THE THRESHOLD HAS BEEN REACHED. YOU CAN UPGRADE YOUR SHIPPING DEPENDING ON YOUR WORLDWIDE LOCATION. IF YOU ARE HAPPY WITH YOUR PURCHASE SUMMARY, PLEASE CLICK “CHECKOUT”, THIS WILL OPEN A NEW ENCRYPTED SSL SECURE PAGE WHERE YOU CAN ENTER PERSONAL INFORMATION SECURELY FOR COMPLETING THE DISPATCH OF YOUR ORDER.

CHECKOUT: PLEASE FILL IN ALL THE FIELDS MARKED WITH ASTERISKS, PLEASE REMEMBER THAT WE NEED SOMEONE AT THE DELIVERY ADDRESS TO SIGN FOR YOUR ORDER, PLEASE ENTER AN ALTERNATIVE ADDRESS IF NECESSARY FOR THE RECEIPT OF ORDER SIGNATURE. PLEASE KINDLY READ OUR TERMS AND CONDITIONS AND TICK THE BOX TO CONFIRM READ AND PROCEED TO CHECKOUT.

PAYMENT CARD PROCESSING: YOU WILL BE TRANSFERRED TO OUR BANK PAYMENT CARD PROVIDER SAGEPAY WHO WILL TAKE ANY REMAINING CONFIDENTIAL PAYMENT CARD INFORMATION TO COMPLETE YOUR ORDER.

ORDER CONFIRMATION EMAIL: AFTER AUTHORIZATION OF YOUR PAYMENT CARD, WE WILL SEND YOU AN ORDER CONFIRMATION EMAIL WITH AN ORDER NUMBER FOR YOUR PEACE OF MIND. YOU CAN REFER TO THIS IN ANY COMMUNICATION WITH US. NOW SIT BACK A RELAX, YOUR ORDER WILL BE ON ITS WAY SHORTLY.

ORDER PICKING: WHEN YOUR ORDER HAS BEEN PRESENTED TO OUR WAREHOUSE INSPECTION TEAM, THEY WILL SEND YOU AN ACKNOWLEDGMENT EMAIL TO LET YOU KNOW THE TEAM ARE NOW PACKING YOUR ORDER.

ORDER DISPATCH: WE WILL SEND YOU AN EMAIL WHEN YOUR ORDER HAS BEEN DISPATCHED WITH A TRACKING NUMBER AND COURIER CONTACT DETAILS ALLOWING YOU TO MONITOR THE ARRIVAL OF YOUR ORDER. OUR THIRD PARTY COURIER WILL DELIVERY BETWEEN THE HOURS OF 9AM AND 5.30PM MONDAY TO FRIDAY.

REMEMBER YOU CAN ALWAYS PURCHASE ADDITIONAL ITEMS IN THE FUTURE, WE DO NOT DISCONTINUE DESIGNS AND OFTEN INTRODUCE NEW ITEMS TO RANGES EACH YEAR. STUDIO WILLIAM FLATWARE DESIGNS ARE TIMELESS.