Advice for Dishwashers and Hand Washing your flatware

Using a Dishwasher - we recommend using vertical dishwasher baskets to reduce scratching. Simply place the handles downwards into the flatware basket with the utensil heads facing upwards. This will reduce scratching from fork tines and knife blades. Do not overcroud the dishwasher basket compartments.

Use a premium detergent and additionally we also recommend using a premium rinse aid which will assist with water running off your flatware, glasses and dinnerware.
After the dishwasher “wash-cycle”, dry the knives with a clean cotton dishcloth.

Hand Washing - this is always the most gentle and best way to clean flatware. Please wash and dry flatware as soon as possible after being used. It is not recommended to soak and air dry the flatware.

Common Markings and Causes
Rust Marks - "Stainless Steel" is rust resistant. It can receive deposits from other items in the sink or dishwasher.

Rainbows - Detergents can cause this discolouration if not rinsed off, or if you air dry the flatware. Additionally, hot fat, vinegar, wine, citrus juices and some fruits can also cause discolouration.

Chalking - The use of un-softened water or not drying flatware properly can leave a chalky residue. If chalky/water marks can be seen on flatware, please check the filter at the bottom of the dishwasher is not blocked, or it may be as simple as the water has not fully drained from each piece of flatware from an overcrouded dishwasher basket.

Pitting - Knives are prone to pitting as the blade is hardened as part of the manufacturing process. After a period of time, salt and food acids can cause pit marks.

Cleaning Stainless Steel - A non abrasive stainless steel polishing cream can be gently applied using a soft lint-free cloth or using Studio William Premium White Cotton Gloves.