Customer feedback

We are very pleased with the flatware and were impressed by your excellent service. The sample service is brilliant - we would not have purchased without this. We looked in many shops without success - but found just what we wanted from you - simple modern design and high quality. We won't hesitate to recommend your product to others. Many thanks - Mr W, from Orpington, Kent.

I was impressed with the sample service and the flatware is beautiful - Ms K, from London.

The flatware is a Christmas present for my son, he had seen it online and really liked it. I also think it is very elegant. I'm sure once he gets this he will be looking at your other products. The service was courteous and prompt, being delivered on the day that was stated. Thank you - Mrs L, from Fareham.

Very efficient service. Order arrived quickly, with plenty of emails throughout the order/dispatch process to keep me updated with progress. Would have no hesitation in using this company again! - Mrs W, from Windsor.

First class customer service. Very fast delivery of my order. Stunning flatware and flatware designs - Mrs T, from Greenhithe, Kent.

We love our new flatware! The balance is perfect. The finish is deep, and the shape of the spoon is the best ever - Mrs W, California.

I am extremely happy with the elegant simplicity of the flatware design, which not only looks good but feels comfortable in use. Customer service was also outstandingly friendly and efficient. I placed my initial order on the web but realised the same evening that I would also like to order servers. It was totally no problem to the gentleman I spoke to and my order was dispatched the same day - Mrs J, from Chester.

My wife & I are very happy with the Mulberry Flatware which we consider much better designed than many modern styles. Goods well packed & promptly delivered - Mr L, from Appleby-in-Westmorland, Cumbria.
Beautiful product and superb customer service! - Mrs J, from London.

The site is well designed and the team were friendly and helpful. My Larch flatware arrived promptly and not only looks great but is great to eat with too! Great customer service and a great product! - Thanks! Mrs W, Glos.

Just wanted to let you know how much we and our guests enjoy using the Satin finish Olive Flatware we brought for our wedding. It is a real pleasure to see how people discover the beautiful shapes and functionality of each utensil as they move on to each course! Great design! - Mr A, from Egham.

Very swift delivery, very well packaged, good telephone support too - Mr B from Andover, Hampshire.

Your acknowledgment of my order was swift and I knew when to expect my delivery. The items were packed extremely well and afforded a good level of protection. I am so pleased with the flatware (Olive): the unusual design, the finish and the use, we love using it - Mrs A from Burton-on-Trent, Staffordshire.

Love the flatware! It was very fast and easy to get my order - Ms K from London.
Excellent service and beautiful flatware - thank you - Mrs G from Reigate, Surrey.
Flatware is great quality and has a lovely finish - Mr C from Gwent.

I ordered everything over the internet and was really pleased with the fast and free delivery, gift presentation, hand written note was a nice touch and everything was as ordered. Love the flatware - a wedding gift and friends often comment on it, think I should be on commission! - Mrs F from Wigan.

I love my new flatware. The service was excellent, with my full order arriving very quickly - Ms L from Leicestershire.
Lovely product, I love my flatware - Miss B, Oxford.

Product up to expectations; very good - Mr T, Dorset.

We love our new flatware! The balance is perfect. The finish is deep, and the shape of the spoon is the best ever - Mrs W, California.

Excellent all round - great service and love the product, timeless with a twist - Miss H of Chertsey, Surrey.

Excellent products and a faultless service - Mr C of Shrewsbury.

Excellent customer service. Everyone I spoke to seemed to be so enthusiastic about the flatware. The staff really seemed to have time to talk & answer my queries. It was definitely one of the deciding factors, in buying your flatware, rather than a very similar design from a competitor! - Dr J of Liverpool.